WhatsApp app
Dado Rovich | Reuters
WhatsApp, the messaging app owned by a parent on Facebook deadsuffered a global outage on Tuesday.
The issues were first discovered around 3:17 a.m. ET, according to Downdetector.com, which monitors outages across internet services.
Users reported problems sending and receiving messages. Normal service was not restored on WhatsApp at around 4:05 AM ET.
WhatsApp Web, the internet browser version of the messaging service, failed to load when tested by CNBC. “Make sure your computer has an active internet connection,” a prompt read on WhatsApp Web.
Meta later confirmed that there were issues with WhatsApp.
“We are aware that some people are currently having trouble sending messages and are working to get everyone’s WhatsApp back as soon as possible,” a Meta spokesperson told CNBC.
WhatsApp, which has about 2 billion users, is especially popular in countries like India and Brazil.
It’s not the first glitch for a Meta-owned platform this year. in August, Facebook users reported a problem They spammed their feed with messages from other people initially created on celebrity pages.
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