Amid criticism from some customers regarding the removal of the SIM card tray on all iPhone 14 models sold in the US, Apple today published New support document Identify the different ‘options and benefits’ for using eSIMs while traveling abroad.
Apple says that an eSIM is more secure than a physical SIM because it cannot be removed from a lost or stolen iPhone. Apple also says that eSIMs eliminate the need to get, carry, and swap physical SIM cards, or wait for them to arrive by mail.
The support document states that the iPhone XS and later can store eight or more eSIMs, while the iPhone 13 and later can have two active eSIMs at the same time.
The support document states: “This could include, for example, one eSIM for your home and another eSIM for the place you’re visiting.” You can toggle which stored eSIM is active simply by changing your choices in Settings.
The support document includes information for customers looking to roam internationally with their current carrier, purchase an eSIM from a local carrier while traveling abroad, or purchase an eSIM for prepaid data from a global service provider.
Apple says customers can activate an unlocked iPhone 14 model purchased in the US with it More than 400 carriers support eSIM on iPhone In 100 markets around the world. Apple adds that many service providers around the world also offer prepaid eSIM data plans for long-term use in countries around the world.
Some people have expressed concerns about eSIM availability while traveling abroad with iPhone 14 eSIM models only from the United States.
in iPhone 14 Pro camera reviewTravel photographer Austin Mann said he was “a little concerned about the practicality of the eSIM-only approach for travelers with US iPhones who frequently visit the developing world,” adding that he usually buys a local SIM in the countries he travels to that it’s easier and cheaper to connect with people within the state. Mann said he’d be happy to throw away his batch of physical SIMs, but said he couldn’t figure out how to sign up for an eSIM line in East Africa, where he plans to fly into next summer.
The support document is not likely to calm frustrated customers, but it serves as a useful resource for using eSIM technology.
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